Outage in Tenable

Vulcan Platform: Inability to Open Support Tickets Via Email

Resolved Minor
January 05, 2026 - Started 2 days ago - Lasted about 20 hours
Official incident page

Incident Report

We are aware of and actively investigating erros that are impacting opening ticket to Vulcan support team via email. You may open tickets via the support form URL: https://support.vulcan.io/

Need to monitor Tenable outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Tenable
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 07:18AM

The issue has been resolved. We are sorry for the disruption and inconvenience.

IDENTIFIED 2 days ago - at 01/05/2026 05:04PM

We have identified the issue and are currently working on a fix.

You may also open tickets via the support form URL: https://support.vulcan.io/

INVESTIGATING 2 days ago - at 01/05/2026 11:42AM

We are aware of and actively investigating erros that are impacting opening ticket to Vulcan support team via email.
You may open tickets via the support form URL: https://support.vulcan.io/

Latest Tenable outages

Tenable Vulnerability Management: Scan Processing Delays on BR01 - 7 days ago
Tenable Vulnerability Management: Scan delays and Scan jobs aborting - 8 days ago
Vulcan Platform: US Region Partial Outage - 16 days ago
Tenable Vulnerability Management: Delays in scan processing - 16 days ago
Tenable One - Exposure Management: Missing Attack Path Data - 20 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook