Outage in TeraSwitch

Multiple US Backbone Connection Losses

Resolved Minor

February 04, 2026 - Started 10 days ago - Lasted 5 days
Official incident page

Incident Report

Teraswitch has identified thre core backbone links that are down within the central US. This is causing US-East traffic to wrap around the world to get to US-West. Chicago/Seattle Chicago/Salt Lake City Dallas /Los Angeles We are working with our fiber vendors for a ETR.

Components affected

TeraSwitch Intra-Market Connectivity

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/09/2026 04:46PM

This incident has been resolved.

MONITORING 10 days ago - at 02/04/2026 04:04PM

Chicago to Salt Lake City path is restored which has normalized operations with 1 of 3 links restored.

We will close this status when 2 of 3 are restored which also restores redundancy.

IDENTIFIED 10 days ago - at 02/04/2026 02:26PM

Teraswitch has identified thre core backbone links that are down within the central US.

This is causing US-East traffic to wrap around the world to get to US-West.

Chicago/Seattle
Chicago/Salt Lake City
Dallas /Los Angeles

We are working with our fiber vendors for a ETR.

Latest TeraSwitch outages

Teraswitch Console (console.tsw.io) - Inaccessible - 10 days ago

West Coast Packet Loss - 15 days ago

SGP1/SGP2 - Backbone Isolation Event - about 2 months ago

Teraswitch Console - Increased Errors - 2 months ago

Seattle -> Tokyo Cable Fault - 3 months ago

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