Outage in The Graph

Network Analytics Subgraph syncing slow on Arbitrum

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

The Network Analytics Subgraph is processing a high volume of delegations on Arbitrum which is making it slow. This can cause issues in the Studio UI where delegation balances might not be displayed correctly. The team is working on a fix to speed up syncing.
Components affected
The Graph Network: Network Subgraph

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/18/2023 11:30PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 09/18/2023 03:26AM

The Network Analytics Subgraph is processing a high volume of delegations on Arbitrum which is making it slow. This can cause issues in the Studio UI where delegation balances might not be displayed correctly. The team is working on a fix to speed up syncing.

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