Outage in The Graph

Subgraph Indexing Error: BadIndexers

Resolved Minor
August 23, 2024 - Started about 1 year ago - Lasted 3 days
Official incident page

Incident Report

We are currently experiencing issues with subgraph indexing. Multiple users have reported receiving occasional errors related to 'bad indexers' and 'failed query processing.' Specifically with the error message `error decoding response body`. These issues seem to be linked to database availability and indexer service delays. We will provide updates as soon as more information is available. We apologize for any inconveniences caused.
Components affected
The Graph Hosted Service: Queries

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/26/2024 12:39PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/23/2024 08:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 08/23/2024 02:21PM

We are currently experiencing issues with subgraph indexing. Multiple users have reported receiving occasional errors related to 'bad indexers' and 'failed query processing.' Specifically with the error message `error decoding response body`.
These issues seem to be linked to database availability and indexer service delays. We will provide updates as soon as more information is available. We apologize for any inconveniences caused.

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