Outage in The Graph

Subgraph Indexing Error: BadIndexers

Resolved Minor
August 23, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing issues with subgraph indexing. Multiple users have reported receiving occasional errors related to 'bad indexers' and 'failed query processing.' Specifically with the error message `error decoding response body`. These issues seem to be linked to database availability and indexer service delays. We will provide updates as soon as more information is available. We apologize for any inconveniences caused.
Components affected
The Graph Hosted Service: Queries
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/26/2024 12:39PM

This incident has been resolved.

MONITORING 4 months ago - at 08/23/2024 08:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/23/2024 02:21PM

We are currently experiencing issues with subgraph indexing. Multiple users have reported receiving occasional errors related to 'bad indexers' and 'failed query processing.' Specifically with the error message `error decoding response body`.
These issues seem to be linked to database availability and indexer service delays. We will provide updates as soon as more information is available. We apologize for any inconveniences caused.

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