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Outage in The Graph

Multiple users reporting "bad indexers" error

Resolved Major
October 06, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Multiple users have reported a "bad indexers" error on their subgraphs that are supported by the Upgrade Indexer. The team is investigating now and will provide another update once the root cause is identified.
Components affected
The Graph Hosted Service: Queries

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/07/2024 07:04AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/07/2024 05:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/07/2024 01:17AM

Multiple users have reported a "bad indexers" error on their subgraphs that are supported by the Upgrade Indexer. The team is investigating now and will provide another update once the root cause is identified.

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