Outage in The Graph

Graph-Node Deployment and Database Connectivity Issues

Resolved Minor
April 07, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently investigating recurring issues with graph-node deployments and database connectivity affecting multiple subgraphs. Users may experience failures with symptoms including "database unavailable" and "pruning failed: could not connect to server 'shard_primary'" errors, as well as delays in deploying to the studio.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/07/2025 06:25PM

A recent change in pruning behavior unintentionally triggered a spike in postgres_fdw connections, exhausting available database connections. All systems have returned to normal operation and monitoring remains in place.

INVESTIGATING 7 months ago - at 04/07/2025 03:29PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 04/07/2025 03:28PM

We’re currently investigating recurring issues with graph-node deployments and database connectivity affecting multiple subgraphs. Users may experience failures with symptoms including "database unavailable" and "pruning failed: could not connect to server 'shard_primary'" errors, as well as delays in deploying to the studio.

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