Outage in The Graph

Polygon (Matic): Block ingestor lagging behind

Resolved Major
November 19, 2025 - Started 1 day ago - Lasted 21 minutes
Official incident page

Incident Report

[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list **Firing** Value: B=1 Labels: - alertname = Polygon (Matic): Block ingestor lagging behind - cmp_Polygon (Matic) = partial_outage - component = indexers - grafana_folder = Production - priority = P2-High - statuspage = true - team = Tech Support Annotations: - statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713&viewPanel=61
Components affected
The Graph Matic

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/19/2025 02:43PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 11/19/2025 02:33PM

[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: B=1
Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763559180000&orgId=1&to=1763562814713&viewPanel=61

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