Outage in The Graph

[Grafana]: Subgraph Health: Too many indexing errors

Minor
November 20, 2025 - Started about 1 hour ago
Official incident page

Incident Report

[FIRING:1] Subgraph Health: Too many indexing errors Production (partial_outage indexers high P2-High true Network Engineering) https://thegraph.grafana.net/alerting/list **Firing** Value: [no value] Labels: - alertname = Subgraph Health: Too many indexing errors - cmp_Hosted Service - Subgraph Health = partial_outage - component = indexers - grafana_folder = Production - level = high - priority = P2-High - statuspage = true - team = Network Engineering Annotations: - Error = [sse.dataQueryError] failed to execute query [A]: invalid character 'e' looking for beginning of value - grafana_state_reason = Error - statuspage = Subgraph Health: Too many indexing errors Source: https://thegraph.grafana.net/alerting/grafana/GGM_62G4k/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DGGM_62G4k&matcher=cmp_Hosted+Service+-+Subgraph+Health%3Dpartial_outage&matcher=component%3Dindexers&matcher=level%3Dhigh&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DNetwork+Engineering&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040&viewPanel=69

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Latest Updates ( sorted recent to last )
INVESTIGATING 26 minutes ago - at 11/21/2025 12:54AM

[Comment from Opsgenie]Theodore Butler acknowledged alert: "[Grafana]: Subgraph Health: Too many indexing errors"

INVESTIGATING about 1 hour ago - at 11/20/2025 11:51PM

[FIRING:1] Subgraph Health: Too many indexing errors Production (partial_outage indexers high P2-High true Network Engineering)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: [no value]
Labels:
- alertname = Subgraph Health: Too many indexing errors
- cmp_Hosted Service - Subgraph Health = partial_outage
- component = indexers
- grafana_folder = Production
- level = high
- priority = P2-High
- statuspage = true
- team = Network Engineering
Annotations:
- Error = [sse.dataQueryError] failed to execute query [A]: invalid character 'e' looking for beginning of value
- grafana_state_reason = Error
- statuspage = Subgraph Health: Too many indexing errors
Source: https://thegraph.grafana.net/alerting/grafana/GGM_62G4k/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DGGM_62G4k&matcher=cmp_Hosted+Service+-+Subgraph+Health%3Dpartial_outage&matcher=component%3Dindexers&matcher=level%3Dhigh&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DNetwork+Engineering&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040
Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1763679080000&orgId=1&to=1763682713040&viewPanel=69

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