Outage in The Things Industries

The Things Indoor Gateway Pro connectivity issues in TTSC EU2 cluster

Resolved Minor

July 09, 2026 - Started 26 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue affecting TTIG Pro gateway connectivity in The Things Stack Cloud EU2 region due to a certificate renewal issue. As a result, a subset of gateways in EU2 may experience intermittent connectivity disruptions. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively investigating the issue and is closely monitoring the situation. We will provide further updates as more information becomes available.

Components affected

The Things Industries Europe 2 (eu2)

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Latest Updates ( sorted recent to last )

RESOLVED 26 days ago - at 07/09/2026 01:23PM

This incident has been resolved.

MONITORING 26 days ago - at 07/09/2026 11:41AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 07/09/2026 11:15AM

We are currently investigating an issue affecting TTIG Pro gateway connectivity in The Things Stack Cloud EU2 region due to a certificate renewal issue. As a result, a subset of gateways in EU2 may experience intermittent connectivity disruptions.
We sincerely apologize for any inconvenience this may cause. Our engineering team is actively investigating the issue and is closely monitoring the situation. We will provide further updates as more information becomes available.

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