Outage in Therapy Brands
Telehealth Outage
Resolved MajorIncident Report
We are experiencing an outage with our teletherapy service. We are working on a resolution and will post updates here.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 03/01/2022 09:52PM
We are no longer experiencing issues with launching a session or admitting participants. This incident has been resolved.
MONITORING
over 3 years ago - at 03/01/2022 08:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 3 years ago - at 03/01/2022 08:07PM
The service seems to be back up and running, and users are able to admit participants from the waiting room. We are continuing to monitor performance.
INVESTIGATING
over 3 years ago - at 03/01/2022 06:31PM
We are seeing issues with admitting users from the waiting room. We will continue to investigate and post updates here.
MONITORING
over 3 years ago - at 03/01/2022 06:11PM
The service seems to be back up and running. We are continuing to monitor performance.
INVESTIGATING
over 3 years ago - at 03/01/2022 05:52PM
We are experiencing an outage with our teletherapy service. We are working on a resolution and will post updates here.
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