Outage in Therapy Brands
AWS outage
Minor
October 20, 2025 - Started 3 months ago
Official incident page
Official incident page
Incident Report
We’re currently experiencing service disruptions due to a widespread outage affecting Amazon Web Services (AWS), which powers key components of our platform. Our team is actively monitoring the situation and staying closely aligned with AWS as they work toward resolution.
We are seeing this impact eligibility and drug history services, likely due to PBMs hosted on AWS.
Components affected
Therapy Brands NewCropRx Therapy Brands NewCropRX - v1 Therapy Brands NewCropRX - Web Service Therapy Brands Pharmacies and PBMs Therapy Brands PDMP: BambooNeed to monitor Therapy Brands outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
IDENTIFIED
3 months ago - at 10/20/2025 02:30PM
We’re currently experiencing service disruptions due to a widespread outage affecting Amazon Web Services (AWS), which powers key components of our platform. Our team is actively monitoring the situation and staying closely aligned with AWS as they work toward resolution.
We are seeing this impact eligibility and drug history services, likely due to PBMs hosted on AWS.
Latest Therapy Brands outages
eRx transmissions - 3 months ago
Telehealth Outage - almost 4 years ago
This is an example incident - over 4 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5420 services available
Integrations with
