Outage in Thinkific

Some delays on Notifications, order processing and email marketing flows

Resolved Minor
September 29, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our developers quickly identified an issue causing some delays, mainly on notifications, order processing, and email marketing flow. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!
Components affected
Thinkific Application
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/29/2025 06:49PM

Services are fully back online. All delayed orders have been successfully completed, and no orders remain stuck in processing. Notifications and email marketing flows are also operating normally, without delays or errors.

IDENTIFIED 3 days ago - at 09/29/2025 05:16PM

Our engineers have identified the problem and are currently implementing a solution. Any orders that experienced delays have now been successfully completed.

IDENTIFIED 3 days ago - at 09/29/2025 05:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 09/29/2025 05:09PM

Our developers quickly identified an issue causing some delays, mainly on notifications, order processing, and email marketing flow. Our engineers have identified the problem and are currently implementing a solution. Everything should be back to normal soon!

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