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Outage in Thinkific

Thinkific: Video uploads experiencing delays

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Video upload processing time is still affected by the Amazon Web Services outage. Videos will upload, but the preview will be stuck on 'Uploading...' longer than expected until the underlying outage is fully resolved. Our engineers are continuing to monitor the progress
Components affected
Thinkific Application

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/20/2025 10:33PM

Thinkific App experienced an issue where video upload experienced delays. This was due to the widespread Amazon Web Services outage that impacted our video third party provider. Everything is functioning as expected now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.

MONITORING 3 months ago - at 10/20/2025 06:40PM

Video upload processing time is still affected by the Amazon Web Services outage. Videos will upload, but the preview will be stuck on 'Uploading...' longer than expected until the underlying outage is fully resolved. Our engineers are continuing to monitor the progress

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