Outage in ThinkOn

CGY4 - Network Interruption

Resolved Minor

February 05, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Please be advised that we are currently troubleshooting a network situation: We are currently investigating a network issue at CGY4. While we troubleshoot and address the root cause, the connection to a few services may become intermittently, such as the vCloud portal and Zerto replications. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the problem. Further updates will be provided as they become available.

Components affected

ThinkOn CGY4 Virtual Compute ThinkOn CGY4 Zerto Virtual Replication

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/05/2026 02:55PM

The network issue that was impacting services in CGY4 has now been fully resolved.

IDENTIFIED 2 months ago - at 02/05/2026 01:38PM

Please be advised that we are currently troubleshooting a network situation:

We are currently investigating a network issue at CGY4. While we troubleshoot and address the root cause, the connection to a few services may become intermittently, such as the vCloud portal and Zerto replications.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the problem. Further updates will be provided as they become available.

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