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ThinkOn Outage History

Every past ThinkOn outage tracked by IsDown, with detection times, duration, and resolution details.

There were 78 ThinkOn outages since May 2023. The 34 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major August 20, 2025

August 2025: Power Disturbance at KLP1 DC

Detected Aug 20, 2025 11:33 AM EDT · Resolved Aug 20, 2025 1:14 PM EDT · Duration about 2 hours

Major August 13, 2025

August 2025: MEL3 - VBO jobs are failing

Detected Aug 13, 2025 3:20 AM EDT · Resolved Aug 13, 2025 1:31 PM EDT · Duration about 10 hours

Major July 23, 2025

July 2025: CGY4 - vCloud portal is down

Detected Jul 23, 2025 2:15 PM EDT · Resolved Jul 23, 2025 5:48 PM EDT · Duration about 4 hours

Major July 16, 2025

July 2025: CMB1 - ObjectStorge service is down

Detected Jul 16, 2025 10:30 AM EDT · Resolved Jul 16, 2025 11:12 AM EDT · Duration 42 minutes

Major July 14, 2025

July 2025: OTT2 / OTT2E - Key Management Server outage, affecting SOS service

Detected Jul 14, 2025 11:52 AM EDT · Resolved Jul 17, 2025 12:41 PM EDT · Duration 3 days

Major July 10, 2025

July 2025: PHX2 HCPCS Service Unavailable

Detected Jul 10, 2025 3:17 PM EDT · Resolved Jul 10, 2025 5:22 PM EDT · Duration about 2 hours

Major July 9, 2025

July 2025: OTT2 / OTT2E - Key Management Server outage, affecting SOS service and vCloud VM creation

Detected Jul 9, 2025 3:53 PM EDT · Resolved Jul 10, 2025 7:41 AM EDT · Duration about 16 hours

Minor July 3, 2025

July 2025: [MEL3] VMware Maintenance

Detected Jul 3, 2025 9:59 PM EDT · Resolved Jul 3, 2025 10:49 PM EDT · Duration about 1 hour

Minor June 5, 2025

June 2025: [OTT2] HCPS Object Storage performance degradation

Detected Jun 5, 2025 12:19 PM EDT · Resolved Jun 5, 2025 5:59 PM EDT · Duration about 6 hours

Minor May 16, 2025

May 2025: CMB1 Site is down

Detected May 16, 2025 1:26 PM EDT · Resolved May 16, 2025 11:22 PM EDT · Duration about 10 hours