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Outage in ThousandEyes

Service Degradation Affecting Usage and Billing Service in US1 Region

Resolved Minor
April 29, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

Summary: Between 19:08 and 19:30 UTC on April 29th, we observed a service degradation impacting the Usage and Billing service in the US1 region. Impact: During this time, customers may have experienced delays when navigating the Usage and Billing page or retrieving data via the Usage API endpoints.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/30/2025 12:02AM

This incident has been resolved.

IDENTIFIED 12 months ago - at 04/29/2025 08:20PM

Summary:
Between 19:08 and 19:30 UTC on April 29th, we observed a service degradation impacting the Usage and Billing service in the US1 region.

Impact:
During this time, customers may have experienced delays when navigating the Usage and Billing page or retrieving data via the Usage API endpoints.

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