Outage in ThousandEyes

Ongoing issues in Chennai, India

Minor

July 02, 2026 - Started 16 days ago
Official incident page

Incident Report

Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter. Start time: 2026-07-02 09:00:00 UTC Affected Cloud Agents: Chennai, India (JIO) Chennai, India - IPv6 (JIO) Chennai, India (Vodafone Idea) Chennai, India - IPv6 (Vodafone Idea) Chennai, India (Bharti Airtel) Chennai, India - IPv6 (Bharti Airtel). We are working on these issues.

Components affected

ThousandEyes Cloud and Enterprise Agents: Data ingress ThousandEyes Data Centers: APAC ThousandEyes Cloud and Enterprise Agents: Test assignment and configuration controller

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Latest Updates ( sorted recent to last )

INVESTIGATING 16 days ago - at 07/02/2026 03:27PM

Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration.

Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter.

Start time: 2026-07-02 09:00:00 UTC

Affected Cloud Agents:

Chennai, India (JIO)

Chennai, India - IPv6 (JIO)

Chennai, India (Vodafone Idea)

Chennai, India - IPv6 (Vodafone Idea)

Chennai, India (Bharti Airtel)

Chennai, India - IPv6 (Bharti Airtel).

We are working on these issues.

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