Outage in ThreatX

Partial Analytics Events outage

Resolved Minor
June 04, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

ThreatX Engineering is currently investigating a partial outage in customer Analytics Events data. We have confirmed some analytics events data for some customers are either delayed or experiencing "gaps" in reporting. We do not yet have confirmation of which customers are affected and for which event types and time periods. We will update this status page with more information as it becomes available. Update: To clarify, ThreatX protection remains in effect for all customers. This incident applies only to reported analytics event data.
Components affected
ThreatX Backend Risk Analytics Engine ThreatX Event Gateway
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/04/2024 07:22PM

This incident has been resolved.

INVESTIGATING 7 months ago - at 06/04/2024 04:28PM

ThreatX Engineering is currently investigating a partial outage in customer Analytics Events data. We have confirmed some analytics events data for some customers are either delayed or experiencing "gaps" in reporting. We do not yet have confirmation of which customers are affected and for which event types and time periods. We will update this status page with more information as it becomes available.

Update: To clarify, ThreatX protection remains in effect for all customers. This incident applies only to reported analytics event data.

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