Integration - Connect - AWS (US) - Performance Degradation

A fix has been implemented and we are monitoring the results.

We are seeing some issues with Scribe API in combination with Agent slowness. We are looking into it on priority.

While this is occurring, customers may not be able to login to Scribe or see the Apps/Solutions, they might see that agents are in Heartbeat Failed/Late state, and Flow debug might timeout or take longer, Connection creation/test times out. Scheduled and event-based Connect Apps will continue to run with some exceptions, and you will see a delay on Execution History updates.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and is being addressed. We are actively monitoring all parts of the system.

We are continuing to investigate this issue.

Please be advised that Integration - Connect is experiencing an issue with agents API. The TIBCO team is investigating this issue as a priority.

While this is occurring, customers may see that agents are in Heartbeat Failed/Late state, and Flow debug might timeout or take longer, Connection creation/test times out. Scheduled and event-based Connect Apps will continue to run with some exceptions, and you will see a delay on Execution History updates.