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Outage in TIBCO Cloud

degradation in APIM Datamart performance.

Resolved Minor
October 26, 2023 - Started over 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
TIBCO Cloud Runtime TIBCO Cloud Design Time TIBCO Cloud Developer Portals TIBCO Cloud Reporting/Analytics

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/26/2023 05:47PM

Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved.

This is the final update on this degradation.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

MONITORING over 2 years ago - at 10/26/2023 03:48PM

Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix.

All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

IDENTIFIED over 2 years ago - at 10/26/2023 01:19PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

IDENTIFIED over 2 years ago - at 10/26/2023 10:49AM

We have identified the root cause of the issue and are taking measures to mitigate the impact.

We are committed to providing you follow-up updates through Status page as soon as we have more information.

Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

INVESTIGATING over 2 years ago - at 10/26/2023 07:15AM

We are currently investigating this issue.

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