Outage in Ticket Tool

Bot - Outage

Resolved Major
March 18, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor Ticket Tool outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ticket Tool, and never miss an outage again.
Start Free Trial

Outage Details

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/18/2025 09:20PM

This incident has been resolved.

MONITORING 2 months ago - at 03/18/2025 08:43PM

We are working on getting all the primary shards back online.

MONITORING 2 months ago - at 03/18/2025 08:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 03/18/2025 08:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 03/18/2025 07:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 03/18/2025 07:37PM

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Latest Ticket Tool outages

Bot - Outage - 19 days ago
Bot Outage - 4 months ago
Bot - Outage - 5 months ago
Bot - Outage - 7 months ago

Be the first to know when Ticket Tool and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook