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Outage in Ticket Tool

Bot - Outage

Resolved Major
March 18, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/18/2025 09:20PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/18/2025 08:43PM

We are working on getting all the primary shards back online.

MONITORING about 1 year ago - at 03/18/2025 08:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/18/2025 08:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 03/18/2025 07:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 03/18/2025 07:37PM

At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has been alerted and is looking into it.

Latest Ticket Tool outages

Primary Bot - Outage - 30 days ago
Primary Bot - Outage - about 1 month ago
Primary Bot - Outage - 3 months ago
Primary Bot - Outage - 3 months ago
Network stability - 7 months ago

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