Check if Ticket Tool is down, official outages, user-reported issues, and outages map.
Ticket Tool is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 70 incidents since started monitoring Ticket Tool status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ticket Tool outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Aug 22, 2025
02:35 PM EDT
|
Minor
The same issue we had yesterday is back today, our server providers are preforming network mainte...
|
2 days |
|
Aug 21, 2025
01:50 PM EDT
|
Minor
We are currently investigating this issue.
|
about 2 hours |
|
Aug 20, 2025
02:53 PM EDT
|
Minor
At this time Ticket Tool's Primary Bot is experiencing outages in some servers. The Development T...
|
about 1 hour |
|
Jul 28, 2025
12:36 AM EDT
|
Major
At this time Ticket Tool's Bot is experiencing outages. The Development Team has been alerted and...
|
about 1 hour |
|
Jul 27, 2025
11:49 PM EDT
|
Minor
At this time Ticket Tool's Primary Bot is experiencing outages in some servers. The Development T...
|
26 minutes |
|
Jul 14, 2025
06:31 PM EDT
|
Major
At this time Ticket Tool's Primary Bot is experiencing outages in all servers, Cloudflare had an ...
|
about 2 hours |
|
Jul 07, 2025
12:58 PM EDT
|
Minor
At this time Ticket Tool's Bot is experiencing outages in some servers. The Development Team has ...
|
about 2 hours |
|
Jun 18, 2025
07:38 PM EDT
|
Major
At this time Ticket Tool's Primary Bot is experiencing outages in all servers. The Development Te...
|
about 4 hours |
|
May 05, 2025
05:48 PM EDT
|
Major
At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has b...
|
about 1 hour |
|
Mar 18, 2025
03:37 PM EDT
|
Major
At this time Ticket Tool's Bot is experiencing outages in all servers. The Development Team has b...
|
about 2 hours |
See what users are saying about Ticket Tool issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Application didnt respond for literally every command.
Angel - Whenever i input a command, it says the tool is "Not responding"....
Tui - the ticket bot isnt allowing me to close tickets .
- - Ticket Tool is not working on our discord server.
Marco - All functions unresponsive .
| Component | Status |
|---|---|
| API & Database | OK |
| Dashboard | OK |
| Premium Bot | OK |
| Primary Bot | OK |
| Third-party | OK |
Ticket Tool is a Discord-based support ticket management system featuring bots, an API, a user dashboard, and integration with Cloudflare CDN for enhanced performance.
Monitoring Ticket Tool since April 2024
Tracking 7 Ticket Tool services and regions
11 incidents in 2025
IsDown is a status page aggregator that monitors if Ticket Tool and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Ticket Tool, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Ticket Tool (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Ticket Tool's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ticket Tool and other services.
IsDown checks Ticket Tool official status page for major/minor outages or downtimes. A major outage is when Ticket Tool experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ticket Tool experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ticket Tool outage, we send you an alert and update your dashboard and status page.
Ticket Tool and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ticket Tool status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ticket Tool publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ticket Tool and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Ticket Tool but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Ticket Tool and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Ticket Tool and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Ticket Tool down?'
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While Downdetector relies on user-submitted reports to detect Ticket Tool outages, IsDown monitors Ticket Tool's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Ticket Tool status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Ticket Tool in a single dashboard. | ||
| Instant Ticket Tool outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Ticket Tool official status and user-reported issues. | ||
| Maintenance feed for Ticket Tool | ||
| Granular alerts filtering by Ticket Tool components and regions. |
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Ticket Tool isn't down. You can check Ticket Tool status and incident details on the top of the page. IsDown continuously monitors Ticket Tool official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ticket Tool is currently operational. You can check Ticket Tool status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ticket Tool being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ticket Tool official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ticket Tool last outage was on August 22, 2025 with the title "Network stability"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ticket Tool and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ticket Tool is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ticket Tool's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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