Outage in TimeTap

Timeout, 504 and/or Bad Gateway Error Presenting

Resolved Major
May 29, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We currently have our development team investigating what is causing the system outage of TimeTap resulting in Timeout errors. We will be updating this page accordingly as this issue is identified, monitored, and resolved,
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/29/2024 08:45PM

The fix implemented an hour ago appears to have restored access across all systems. Marking as resolved.

MONITORING over 1 year ago - at 05/29/2024 07:47PM

A fix has been implemented and we are seeing schedulers as well as access to the back office restored as of this afternoon (05/29/24).

INVESTIGATING over 1 year ago - at 05/29/2024 07:41PM

We currently have our development team investigating what is causing the system outage of TimeTap resulting in Timeout errors. We will be updating this page accordingly as this issue is identified, monitored, and resolved,

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