Outage in TimeTap

Gateway Time-Out for Back Office and Client Scheduler

Resolved Major
October 08, 2024 - Started about 1 year ago - Lasted 41 minutes
Official incident page

Incident Report

At this time, our development team is away of an issue with the Back Office and Client Schedulers not loading. You may see a Gateway Time-Out notice. We are working diligently to address this issue.
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/08/2024 07:40PM

Service has been restored to both the Back Office and Client Scheduler. We had an internal database issue that has been resolved at this time.

INVESTIGATING about 1 year ago - at 10/08/2024 07:07PM

At this time, our development team is away of an issue with the Back Office and Client Schedulers not loading. You may see a Gateway Time-Out notice. We are working diligently to address this issue.

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