Outage in Toast

Live Chat Outage

Resolved Minor
October 07, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

There is currently an outage with our Customer Care Live Chat feature. We are investigating the issue but in the meantime please call Customer Care if you need assistance.
Components affected
Toast Customer Care Phone Line
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/07/2022 02:57PM

We have identified the issue with a partner related to our Live Chat Customer Care feature. They are in the process of resolving the issue and we will provide updates when applicable.

INVESTIGATING about 3 years ago - at 10/07/2022 01:42PM

There is currently an outage with our Customer Care Live Chat feature. We are investigating the issue but in the meantime please call Customer Care if you need assistance.

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