Outage in Todyl

SIEM Search and Dashboard Performance Issues

Resolved Minor
May 15, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing slow performance and intermittent timeouts in SIEM search and dashboard views. Important: This issue does not impact the underlying protection or detection capabilities. All detections are continuing to run on time, and systems remain fully protected. We will provide updates as we work toward resolution. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/15/2025 09:10PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/15/2025 08:31PM

We have made changes to address the earlier performance issues affecting SIEM search and dashboards. The system is now functioning as expected.

We are continuing to monitor to ensure full stability.

INVESTIGATING about 1 month ago - at 05/15/2025 06:16PM

We are currently investigating an issue causing slow performance and intermittent timeouts in SIEM search and dashboard views.

Important: This issue does not impact the underlying protection or detection capabilities.
All detections are continuing to run on time, and systems remain fully protected.

We will provide updates as we work toward resolution. Thank you for your patience.

Latest Todyl outages

SIEM/EDR: Intermittent Agent Offline Reports - 24 days ago
SIEM Ingestion Delays - about 1 month ago
SIEM/EDR: Intermittent Agent Offline Reports - about 1 month ago
Network Connectivity Issues - Houston Region - about 2 months ago
Delays in SIEM Ingestion for Portal - about 2 months ago

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