Outage in Todyl
SIEM/EDR: Intermittent Agent Offline Reports
Resolved MinorIncident Report
We are currently investigating an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
Important: Despite these status reports, agents remain fully protected and continue to enforce policies as expected. This does not impact SASE.
Our team is actively working to identify and resolve the root cause. We will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/18/2025 06:03PM
This incident has been resolved.
MONITORING
3 months ago - at 07/18/2025 05:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/18/2025 05:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 07/18/2025 05:22PM
We are currently investigating an issue where SIEM/EDR agents are intermittently reporting as offline in the dashboard.
Important: Despite these status reports, agents remain fully protected and continue to enforce policies as expected. This does not impact SASE.
Our team is actively working to identify and resolve the root cause. We will provide updates as we learn more.
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