Outage in Todyl

Brief SASE Service Impact Due to Upstream Routing Issue in NYC

Resolved Minor
August 09, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We identified an upstream routing issue affecting our New York, NY point of presence (PoP), which may have briefly impacted agent and tunnel connections for some customers. We have successfully routed traffic around the affected path, and services have returned to normal. Our team will continue to monitor the situation to ensure stability.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/09/2025 02:54AM

This issue has been resolved.

MONITORING 2 months ago - at 08/09/2025 12:48AM

We identified an upstream routing issue affecting our New York, NY point of presence (PoP), which may have briefly impacted agent and tunnel connections for some customers. We have successfully routed traffic around the affected path, and services have returned to normal.

Our team will continue to monitor the situation to ensure stability.

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