Outage in Todyl

SASE: Intermittent DNS Resolution Issues

Resolved Minor
October 07, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue intermittently affecting DNS resolution for a small subset of SASE agents. Impacted users may experience intermittent failures when resolving hostnames through the service. Our engineering team is actively investigating and working to identify the root cause.
Components affected
Todyl Secure Global Network

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/07/2025 06:34PM

This issue has been resolved

INVESTIGATING about 2 months ago - at 10/07/2025 05:24PM

We are aware of an issue intermittently affecting DNS resolution for a small subset of SASE agents. Impacted users may experience intermittent failures when resolving hostnames through the service. Our engineering team is actively investigating and working to identify the root cause.

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