Outage in Todyl
Investigating Bogota Point of Presence (PoP) Connectivity Issue
Resolved MinorIncident Report
Summary AI Generated
Todyl's Bogota Point of Presence (PoP) experienced a connectivity outage lasting approximately 3 hours due to a third-party power outage. During the disruption, affected devices automatically rerouted to the nearest available PoP, with Static IP traffic egressing from the configured secondary location. Power was restored by the third-party provider and the incident was fully resolved.
We are currently investigating connectivity issues with the Bogota Point of Presence (PoP). Devices will automatically route to the next nearest and fastest PoP and Static IP traffic will egress from the configured secondary location. Will update here as we the investigation continues.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/07/2026 10:34PM
This incident has been resolved.
MONITORING
10 days ago - at 07/07/2026 08:31PM
The connectivity issue with the Bogota Point of Presence (PoP) has been restored. We will continue to monitor to ensure no other issues.
IDENTIFIED
10 days ago - at 07/07/2026 07:51PM
The connectivity issue was caused by a power outage from a third party provider. The provider is aware and currently working to restore power as soon as possible.
INVESTIGATING
10 days ago - at 07/07/2026 07:28PM
We are currently investigating connectivity issues with the Bogota Point of Presence (PoP). Devices will automatically route to the next nearest and fastest PoP and Static IP traffic will egress from the configured secondary location. Will update here as we the investigation continues.
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