Outage in Todyl
SIEM Results Loading Delay Impacting Case Portal Visibility
Resolved MinorIncident Report
Summary AI Generated
Todyl's SIEM platform experienced delays in loading results and displaying cases in the portal over approximately 2.8 hours. The root cause was traced to a third-party upstream provider, with data integrity confirmed unaffected throughout the incident. The platform returned to normal operation and the incident was fully resolved.
We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays when loading SIEM results. As a result of this delay, cases may also appear delayed in the portal. Our team is aware of the impact and is actively investigating the affected components. Further updates will be provided as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/04/2026 06:16PM
This incident has been resolved.
MONITORING
4 days ago - at 08/04/2026 04:46PM
The platform has returned to normal operation. We are continuing to monitor the situation to ensure full stability. Further updates will be provided if necessary.
IDENTIFIED
4 days ago - at 08/04/2026 04:25PM
We have identified the root cause of the delays affecting SIEM results loading. The issue has been traced to a third-party upstream provider, and we are actively working with them to implement a fix. Users may continue to experience delays in SIEM results loading and cases appearing in the portal in the interim. Data integrity is not affected. Further updates will be provided as progress is made.
INVESTIGATING
4 days ago - at 08/04/2026 03:33PM
We are currently conducting an active investigation into an issue affecting our SIEM platform. Users may be experiencing delays when loading SIEM results. As a result of this delay, cases may also appear delayed in the portal. Our team is aware of the impact and is actively investigating the affected components. Further updates will be provided as more information becomes available.
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