Outage in TokBox

Archiving server issue in Mumbai(APAC) region

Resolved Minor
August 26, 2021 - Started about 4 years ago - Lasted 7 months
Official incident page

Incident Report

Our monitoring alerted us of an issue with an archiving server in Mumbai(APAC) region on the Standard environment. Some customers archives would have been impacted from this single server at the time of the issue. The server has been taken out of rotation and there is no customer impact now. Please reach out to support@tokbox.com if you have any further questions.

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 08/26/2021 12:22PM

Our monitoring alerted us of an issue with an archiving server in Mumbai(APAC) region on the Standard environment. Some customers archives would have been impacted from this single server at the time of the issue. The server has been taken out of rotation and there is no customer impact now. Please reach out to support@tokbox.com if you have any further questions.

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