Outage in TOPdesk
Malfunction at internet node AMS-ix
Resolved MinorIncident Report
Malfunction at internet node AMS-ix seems to be causing issues.
This can cause slowness within your TOPdesk environment.
If you are experiencing slowness, please inform our support team.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 04 1375.
Components affected
TOPdesk General notificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 04/06/2022 10:36AM
After further investigation, it seems the issue was situated at the internet node AMS-ix.
We will keep monitoring the situation for any new developments.
MONITORING
about 4 years ago - at 04/06/2022 09:42AM
Together with the customer's responses, we are monitoring the disruption.
INVESTIGATING
about 4 years ago - at 04/06/2022 09:38AM
Malfunction at internet node AMS-ix seems to be causing issues.
This can cause slowness within your TOPdesk environment.
If you are experiencing slowness, please inform our support team.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 04 1375.
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