Outage in Torq

[US] - Elevated Error Rates for Workflow Steps Utilizing Tables

Resolved Minor
May 09, 2025 - Started 20 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating elevated error rates impacting workflow steps that interact with Variables. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.
Components affected
Torq Workflows Automation
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/09/2025 05:26PM

This incident has been resolved.

MONITORING 20 days ago - at 05/09/2025 04:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 20 days ago - at 05/09/2025 04:16PM

We have identified the root cause of the elevated error rates affecting Table steps in the US region.

Our team is actively working on developing and testing a fix for the underlying issue and plans to deploy it as soon as possible.

INVESTIGATING 20 days ago - at 05/09/2025 04:09PM

We are currently investigating elevated error rates impacting workflow steps that interact with Variables.
Our engineering team is actively working to identify the root cause.

We will provide an update as soon as more information is available.

Latest Torq outages

Some features are not displayed correctly in the UI - 1 day ago
[EU] Delays and Failures in Accelerated Step Executions - 22 days ago
All Systems Operational - about 1 month ago
[US] - outage on Case Management - 3 months ago
[US] elevated error rate for accelerated steps - 4 months ago

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