Outage in Torq

[US] - Elevated Error Rates for Workflow Steps Utilizing Tables

Resolved Minor

May 09, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating elevated error rates impacting workflow steps that interact with Variables. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.

Components affected

Torq Workflows Automation

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/09/2025 05:26PM

This incident has been resolved.

MONITORING 11 months ago - at 05/09/2025 04:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/09/2025 04:16PM

We have identified the root cause of the elevated error rates affecting Table steps in the US region.

Our team is actively working on developing and testing a fix for the underlying issue and plans to deploy it as soon as possible.

INVESTIGATING 11 months ago - at 05/09/2025 04:09PM

We are currently investigating elevated error rates impacting workflow steps that interact with Variables.
Our engineering team is actively working to identify the root cause.

We will provide an update as soon as more information is available.

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