Outage in Torq
[US] Elevated executions error rate in US region
Resolved MinorIncident Report
We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps.
Our team is actively working to identify the root cause.
Updates will be provided as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/11/2026 07:38AM
This incident has been resolved.
MONITORING
17 days ago - at 04/10/2026 10:21PM
We've identified and cordoned off a faulty node in our GKE production cluster due to an underlying GCP infrastructure issue. We're working closely with GCP to identify the root cause and resolve the systemic problem with node health detection or automatic remediation.
INVESTIGATING
17 days ago - at 04/10/2026 09:42PM
We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps.
Our team is actively working to identify the root cause.
Updates will be provided as they become available.
Latest Torq outages
[US] - Case Management search performance degradation - 13 days ago
[US] Elevated executions error rate in US region - 18 days ago
Intermittent failures: Torq API Step Execution - about 1 month ago
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