Outage in Torq
API Authentication / Session Failures
Resolved MajorIncident Report
A configuration change deployed at 13:56 IDT caused a significant drop in authentication and session success rates across key services. The problem was remediated on US and the team is now working on EU.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/04/2026 12:11PM
This incident has been resolved.
IDENTIFIED
14 days ago - at 05/04/2026 11:53AM
A configuration change deployed at 13:56 IDT caused a significant drop in authentication and session success rates across key services. The problem was remediated on US and the team is now working on EU.
Latest Torq outages
[US] - Case Management search performance degradation - about 1 month ago
[EU] - Cases Dashboard Data Ingestion - No New Data Since 10:00 UTC - about 1 month ago
[US] elevated latency during webhook ingest in US datacenter - about 1 month ago
[US] Elevated executions error rate in US region - about 1 month ago
[US] Elevated executions error rate in US region - about 1 month ago
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