Outage in Torq
[EU] - Cases Dashboard Data Ingestion - No New Data Since 10:00 UTC
Resolved MajorIncident Report
We've identified that new data is not being ingested into the EU Cases Dashboard.
Existing case data remains accessible, but no new cases are being added to the dashboards.
Our team is actively working to identify and resolve the root cause.
We'll provide updates as we progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/12/2026 05:47PM
This incident has been resolved.
IDENTIFIED
16 days ago - at 04/12/2026 12:05PM
We've identified the root cause
Our engineering team is actively working on a fix.
INVESTIGATING
16 days ago - at 04/12/2026 11:53AM
We've identified that new data is not being ingested into the EU Cases Dashboard.
Existing case data remains accessible, but no new cases are being added to the dashboards.
Our team is actively working to identify and resolve the root cause.
We'll provide updates as we progress.
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