Outage in Torq

Some features are not displayed correctly in the UI

Resolved Minor
May 27, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor Torq outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Torq, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where certain features are not being displayed correctly in the UI. Some users may also experience limited access to specific functionalities within the platform. The system is fully functional in the backend. Our engineering team is actively working to identify the root cause and restore full service as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Components affected
Torq Administration Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/27/2025 04:46PM

The issue has been resolved

MONITORING about 1 month ago - at 05/27/2025 02:40PM

Our third-party vendor has implemented a fix for the issue.
We are seeing improvements and most services are operating as expected.

We continue to monitor the situation carefully to ensure full stability

IDENTIFIED about 1 month ago - at 05/27/2025 02:00PM

We've identified the issue affecting the display of certain features and the accessibility of some functionalities within the platform. The root cause has been traced to a third-party application.

Our team is actively working with the vendor to implement a fix. We’ll continue to provide updates as progress is made.

INVESTIGATING about 1 month ago - at 05/27/2025 01:46PM

We are currently investigating an issue where certain features are not being displayed correctly in the UI. Some users may also experience limited access to specific functionalities within the platform.
The system is fully functional in the backend.
Our engineering team is actively working to identify the root cause and restore full service as quickly as possible. We will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook