Outage in Torq

System Outage

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue with our cloud provider that is affecting system performance and availability across both our US and EU regions.
Components affected
Torq Workflows Automation Torq Administration Portal
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 09:16PM

We are seeing a return to normal operations.

MONITORING 4 months ago - at 06/12/2025 08:56PM

GCP have implemented a fix in the US and EU region and are currently monitoring its recovery.

MONITORING 4 months ago - at 06/12/2025 08:26PM

GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.

INVESTIGATING 4 months ago - at 06/12/2025 08:26PM

GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.

https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

INVESTIGATING 4 months ago - at 06/12/2025 07:47PM

GCP have implemented a fix in the EU region and are currently monitoring its recovery.
Meanwhile, GCP is still addressing the issues in the US region.

INVESTIGATING 4 months ago - at 06/12/2025 06:52PM

We have identified that the current elevated error rates are a result of an ongoing outage impacting GCP, and associated services.
We will continue to provide updates as we work to resolve these ongoing impacts.
https://status.cloud.google.com/

INVESTIGATING 4 months ago - at 06/12/2025 06:30PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 06:27PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 06:27PM

We are currently experiencing an issue with our cloud provider that is affecting system performance and availability across both our US and EU regions.

Latest Torq outages

[US] Elevated error rate while fetching execution logs on canvas and on Torq Interact - 2 months ago
[EU] Elevated executions error rate in EU region - 2 months ago
[US] - Workspace Variable Service Disruption - 4 months ago
Some features are not displayed correctly in the UI - 5 months ago
[US] - Elevated Error Rates for Workflow Steps Utilizing Tables - 5 months ago

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