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This incident has been resolved.
We are currently experiencing an issue with the Synergy platform affecting some MYOB Connect users.
Details:
Issue: Some MYOB Connect users are currently experiencing an issue where they cannot connect to their MYOB account. These users receive an error message when attempting to sync.
Start Time: Approximately 11:00 AM AEST
Our technical team is actively investigating the issue and working closely with MYOB to mitigate the impact. Our estimated time for a fix is approximately 21:00 AEST and we will provide updates on our progress.
We apologise for the inconvenience this has caused and appreciate your patience.
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