Outage in Total Synergy

Global Search Error Message

Resolved Minor
October 27, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue causing an error message when using the Global Search in Synergy. We expect this issue to be resolved within the next 90 minutes. In the meantime, we recommend using specific pages for searching (ie. Project List for Project searches). We apologise for any inconvenience this may cause.
Components affected
Total Synergy Synergy App

Need to monitor Total Synergy outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/28/2025 05:44AM

The issue impacting the Global Search has now been resolved.

IDENTIFIED about 2 months ago - at 10/28/2025 03:52AM

We have identified an issue causing an error message when using the Global Search in Synergy.
We expect this issue to be resolved within the next 90 minutes.
In the meantime, we recommend using specific pages for searching (ie. Project List for Project searches).

We apologise for any inconvenience this may cause.

Latest Total Synergy outages

UAT is currently unavailable - 8 months ago
Login Page - Request blocked when logging in - 8 months ago
Performance Degradation - about 1 year ago
Temporary Service Disruption to Emailing of Invoices from Synergy - about 1 year ago
Connect - Issue Syncing to QBO - about 1 year ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook