Outage in Total Synergy

UAT is currently unavailable

Resolved Major
April 28, 2025 - Started 3 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Our UAT environment (uat.totalsynergy.com) is currently unavailable due to a database restore issue. Our development team are currently investigating the cause of this issue and we will provide further updates once they become available. Please contact support for possible work-arounds should you need one. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/28/2025 11:10PM

The issue impacting our UAT environment has been resolved and uat.totalsynergy.com is now available.

IDENTIFIED 3 days ago - at 04/28/2025 12:46AM

Our UAT environment (uat.totalsynergy.com) is currently unavailable due to a database restore issue.
Our development team are currently investigating the cause of this issue and we will provide further updates once they become available.

Please contact support for possible work-arounds should you need one.

Thank you for your patience.

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