Outage in TPG Telecom
Web Portal - Australian Alpha Tag Registration Delays
Resolved MinorIncident Report
We are currently investigating an issue with the Web Portal UI impacting the processing of new Australian Alpha Tag registration requests. Requests are timing out and users are unable to proceed to the next step of the registration process.
This issue is limited to the registration interface only. There is no impact to existing Alpha Tags or current message sending services.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/28/2026 06:17AM
This incident has been resolved.
MONITORING
1 day ago - at 05/28/2026 01:49AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 05/28/2026 01:21AM
We are currently investigating an issue with the Web Portal UI impacting the processing of new Australian Alpha Tag registration requests. Requests are timing out and users are unable to proceed to the next step of the registration process.
This issue is limited to the registration interface only. There is no impact to existing Alpha Tags or current message sending services.
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