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Outage in TPG Telecom

Error when navigating the UI

Resolved Minor
August 18, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue in which an end user will receive an error while navigating their settings in the UI stating "There was an error retrieving some data. Please refresh the page or contact support if the issue persists."
Components affected
TPG Telecom Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/18/2026 03:30PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 08/18/2026 02:57PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 08/18/2026 02:23PM

We are currently investigating an issue in which an end user will receive an error while navigating their settings in the UI stating "There was an error retrieving some data. Please refresh the page or contact support if the issue persists."

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