Outage in Transcend
Preference Management Service Impaired
Resolved MinorIncident Report
Summary AI Generated
The Transcend Preference Management Service experienced a partial disruption where calls to update user preferences intermittently failed with 5xx errors, affecting the Backend API. The incident lasted 10.8 hours and has been resolved.
We are currently experiencing a partial disruption impacting the Preference Management Service. Calls to update user preferences are intermittently failing with 5xx errors. Our team is actively working to resolve the issue. We will share further updates as progress is made.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/23/2026 11:21AM
This incident has been resolved.
INVESTIGATING
17 days ago - at 04/23/2026 12:39AM
We are currently experiencing a partial disruption impacting the Preference Management Service. Calls to update user preferences are intermittently failing with 5xx errors. Our team is actively working to resolve the issue. We will share further updates as progress is made.
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