Outage in Transcend
Backend API Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
Transcend's backend API experienced performance degradation for 3.8 hours, causing increased latency and intermittent timeouts that resulted in slower response times and occasional request failures for users interacting with the platform. The engineering team implemented a fix and monitored the system before confirming full resolution of the incident.
We are currently investigating an issue causing increased latency and intermittent timeouts across our backend API services. Users may experience slower response times or occasional request failures when interacting with the platform.
Components affected
Transcend Backend APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/05/2026 04:49PM
This incident has been resolved.
MONITORING
about 2 months ago - at 05/05/2026 02:53PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 05/05/2026 02:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 05/05/2026 02:15PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 05/05/2026 01:04PM
We are currently investigating an issue causing increased latency and intermittent timeouts across our backend API services. Users may experience slower response times or occasional request failures when interacting with the platform.
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