Outage in Tray.ai

Connector Authentication Refresh Performance

Resolved Major
December 06, 2024 - Started 11 months ago
Official incident page

Incident Report

We experienced an issue with several connectors being unable to refresh their authentications. Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/06/2024 06:20PM

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

MONITORING 11 months ago - at 12/06/2024 06:04PM

We experienced an issue with several connectors being unable to refresh their authentications. Our engineering teams have applied a fix and are currently monitoring the results.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

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