Outage in Tray.io

Degraded On-Prem Connector Performance

Resolved Minor
June 10, 2025 - Started 2 days ago - Lasted 13 minutes
Official incident page

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Outage Details

We encountered an error with on-prem connector executions at 14:31 GMT. Customers using on-prem connections may have noticed a disruption in executions for those connectors. Our engineering teams have applied a fix and are currently monitoring the results. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/10/2025 03:07PM

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

MONITORING 2 days ago - at 06/10/2025 02:56PM

We encountered an error with on-prem connector executions at 14:31 GMT. Customers using on-prem connections may have noticed a disruption in executions for those connectors. Our engineering teams have applied a fix and are currently monitoring the results.

We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

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