Outage in Tray.io

Degraded Application Performance EU On-Prem

Resolved Minor
June 18, 2025 - Started 9 days ago - Lasted 9 minutes
Official incident page

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Outage Details

Beginning at 14:40 GMT, EU customers may have begun experiencing issues with executions of their on-prem connectors. We are investigating at this time and will continue to update the status here. Please reach out to support@tray.ai if you have any questions or concerns at this time.
Components affected
Tray.io Workflow Execution
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/18/2025 03:04PM

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

INVESTIGATING 9 days ago - at 06/18/2025 02:55PM

Beginning at 14:40 GMT, EU customers may have begun experiencing issues with executions of their on-prem connectors. We are investigating at this time and will continue to update the status here. Please reach out to support@tray.ai if you have any questions or concerns at this time.

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