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Outage in Tray.io

Degraded Workflow Execution Performance - APAC

Resolved Minor
August 01, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

At 14:22 PM BST, users may have experienced issues with the workflow executions in the APAC region. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Components affected
Tray.io Workflow Execution

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/01/2025 02:36PM

This incident has been resolved.

MONITORING 9 months ago - at 08/01/2025 02:23PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 08/01/2025 02:22PM

Our engineering teams have applied a fix at 15:05 and are currently monitoring the results.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

INVESTIGATING 9 months ago - at 08/01/2025 01:41PM

At 14:22 PM BST, users may have experienced issues with the workflow executions in the APAC region. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

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